Refund Policy

Our Return and Refund Policy was last updated 28 February 2023

Thank you for shopping at gglnsons.com.

If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you’ve purchased from us.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of this Return and Refund Policy:

“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to GOPAL GOVIND LOKHANDE & SONS

“Goods” refers to the items offered for sale.

“Orders” means a request by you to purchase goods from us.

“Website” refers to gglnsons.com, accessible from https://gglnsons.com

“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Your Order Cancellation Rights

You can cancel your order only before it has been dispatched. Once the shipment is dispatched, it can be returned but not cancelled.

On receiving an order cancellation request, we will refund your order amount within 2-8 business days from the day of return package collection, depending upon your mode of payment.

Refunds shall only be generated for prepaid orders.

Cancellation Criteria

Your order can be cancelled under any of the following circumstances:

• Incorrect or incomplete information regarding the order address (street number, landmark, etc.)
• If the area falls under "non-serviceable zone" or "out of delivery area", as specified by our logistics courier partner
• In case of suspected fraudulent information
• In exceptional cases, if any item in the order runs "out of stock" , the order will be cancelled

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

The goods were purchased in the last 14 days
The goods are in the original packaging

The following goods cannot be returned:                                                                                   

The supply of goods is made exactly to your order.                                                               
The supply of goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to Us. You should send the goods to the following address:

764, Budhwar Peth,Near Phadke houd, Pune-411002, Maharashtra, India

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Refundable amount on returning goods will be refunded within 7 days.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Contact Details: +91-9767195253